Image not recognised

Discussion in 'Parallels Desktop for Mac' started by profetes, Apr 6, 2006.

  1. profetes

    profetes

    Messages:
    18
    Hi,
    I've downloaded the .dmg image from your website, but though I've tried several times, when I double clicked the finder does not recognise the image :confused: , so no installation possible
    Could you help me?
    Thanks,

    Profetes

    iMac 17"
    1,5 GB ram
    Boot Camp installed
     
  2. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Probably it corrupted at download time, try again please.
    Please tell us about result.
     
  3. jmaynard

    jmaynard

    Messages:
    29
    I have the same problem, and I've downloaded it three times on two different Macs. The problem is with the Parallels-2.1.1658.24-Mac.dmg file.
     
  4. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Can you show me the size of .dmg and md5 sum. We trying to resolve this problem immediately.
     
  5. jmaynard

    jmaynard

    Messages:
    29
    (505) jmaynard@wakko:~/Downloads$ md5 Parallels-2.1.1658.24-Mac.dmg
    MD5 (Parallels-2.1.1658.24-Mac.dmg) = 574c77353227f62954563bc8858dc8e0
    (506) jmaynard@wakko:~/Downloads$ ls -l Parallels-2.1.1658.24-Mac.dmg
    -rw-r--r-- 1 jmaynard staff 5047728 Apr 6 01:02 Parallels-2.1.1658.24-Mac.dmg
     
  6. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Looks like a problem while downloading.
    Look at the file size and md5 from server:
    md5: b21617cae62136abf5b61253b7250341 Parallels-2.1.1658.24-Mac.dmg
    size: 18388294 Parallels-2.1.1658.24-Mac.dmg
     
  7. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Please try again now.
     
  8. jmaynard

    jmaynard

    Messages:
    29
    Looks like it's downloading more...it's at 13.1 MB downloaded.

    Update: Download successful. Image mounts fine.

    BTW, I've submitted a story about this to Slashdot, so if it goes up, you should be prepared for a massive load on the servers...
     
    Last edited: Apr 6, 2006
  9. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Thanks, we are ready :)
     
  10. profetes

    profetes

    Messages:
    18
    image problems

    Hi,
    All my images go from 5 to 8 mb, it seems the transfer stop at some moment. I've also tried to download with Firewire instead than Safari, but the same result.
    Thanks
     
  11. ms @ parallels

    ms @ parallels Parallels Team

    Messages:
    87
    Ok, thanks. We are working on this problem.
    I've tell you when we fix it.

    Also if you have wget installed can you try to download via it ? (run in console)
     
  12. profetes

    profetes

    Messages:
    18
    It works!

    Now it works; Thank you!
     

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