Incoming sound stream is not recorded when using "MS Teams for Mac" and "Screen Recorder"

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KevinV8

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I have a "Jabra Evolve 75" with "Jabra Link 380 dongle". I use the "Jabra Link 380" dongle for both my input and my output sound device and I often double check my device settings in "MS Teams for Mac" itself (speaker and microphone are both referring to "Jabra Link 380". Then I start a screen recording session willing to include the conversation in "MS Teams for Mac" and recording the screen I've chosen. The effect is that I can hear my voice in the recording afterwards, but the voice of the others in the meeting is missing. I'm struggling with this already since I started using Parallels, also with my previous Macbook with Intel processor. Now I'm using a Macbook with M1 Pro processor. I need some help so I can have good recordings containing incoming and outgoing sound (the complete meeting experience).
 
KevinV8 said:
I have a "Jabra Evolve 75" with "Jabra Link 380 dongle". I use the "Jabra Link 380" dongle for both my input and my output sound device and I often double check my device settings in "MS Teams for Mac" itself (speaker and microphone are both referring to "Jabra Link 380". Then I start a screen recording session willing to include the conversation in "MS Teams for Mac" and recording the screen I've chosen. The effect is that I can hear my voice in the recording afterwards, but the voice of the others in the meeting is missing. I'm struggling with this already since I started using Parallels, also with my previous Macbook with Intel processor. Now I'm using a Macbook with M1 Pro processor. I need some help so I can have good recordings containing incoming and outgoing sound (the complete meeting experience).
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Greetings KevinV8,
Thank you for posting on Parallels Forum.
To let us proceed with investigation, kindly reproduce the issue and collect a technical report as per this article: https://kb.parallels.com/en/124107
Then copy 9-digit ID of the report and provide it in a reply message.
We will be waiting for your reply.
 
I can record system audio and microphone audio in Teams, but I can't record speaker audio (voices of other attendees in the meeting). I tried it with the MS Teams for Mac Desktop client and with the web client (Brave browser).
 
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