InDesign CS6 in High Sierra VM running on Catalina

Discussion in 'Mac OS X Guest OS Discussion' started by RogerS11, Jul 24, 2020.

  1. RogerS11

    RogerS11

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    Installed the latest Parallels on new 2020 MacBook Air (16GB RAM), OS 10.15.5. Created a VM and installed High Sierra to run some old 32-bit apps. Installed Photoshop and InDesign CS6. InDesign launches and gets to the 'Select File' dialogue then vaporises. Photoshop runs OK. Anyone got this configuration running successfully?
     
  2. kendlinger

    kendlinger Bit Poster

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    Hi Roger,
    exact same problem here on a 2020 Mac mini. But no idea how to fix. Last week I gave VMware a try, and there it worked perfectly.
    I think I go back to VMware.
     
  3. lech

    lech Bit Poster

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    RogerS11, could you please confirm whether your Photoshop works as quickly and effectively as on native (host) os? Catalina have made a problem with 32 bit apps, and some of them - beloved - can be used on eg. VM only. I installed Sierra on PD 15, because did not want to change the previous environment. Parallels is dedicated for macs, however, I noticed my Ps CS6 thinks too long, now. Wonder why?
     
  4. Ajith@Parallels

    Ajith@Parallels Parallels Support

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    You can refer to this article to know more about the cause of the issue.
     
  5. kendlinger

    kendlinger Bit Poster

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    Hi Roger,
    all I can say is: VMware works perfect for me. I even installed El Capitan in my VM (that failed in PD15). Photoshop runs as expected, maybe a little bit slower than in native environment. But I'm not the PS power user. My main focus is InDesign and Illustrator. Hope that helps.
    Thomas
     
  6. lech

    lech Bit Poster

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    Thanks Ajith for a prompt response, I appreciate it. I can not follow the article advise, unfortunately, as Ps CS6 can not be installed on Catalina (host os). Previously installed on Sierra host os it worked perfectly. So Apple's accelerators worked just fine, if we consider this way of thinking. The problem of slower operating appeared on the same Sierra, but installed at Parallels vm. It seems, bur this is obviously my personal opinion, that PD15 affects on app's work somehow. Do you think it may be result of running two macos at the same time, in fact?

    Kendlinger, your note may suggest that VMware virtual machine works more effectively than Parallels one (in some circumstances). Have I read you correctly?
     
  7. kendlinger

    kendlinger Bit Poster

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    As far as I can tell: for me yes.
     
  8. lech

    lech Bit Poster

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    Noted, thanks a lot.
     
  9. MacHattan

    MacHattan Bit Poster

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    Folks, sorry to reopen this, but just curios... we're having the same problem with InDesign CS 6 in a guest OS High Sierra (10.13.6) in Parallels 16.5 with Host OS Big Sur 13.2. ID CS 6 pops as soon as you get to the splash screen. We noticed if we uninstall the Parallels Tools, we can open CS 6 as expected. So our question... what's the Parallels Tools installing that causing the pop? is there something we can maybe disable, remove, to fix? Kind of urgent.
     
  10. B.E.L

    B.E.L Bit Poster

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    Just mentioning a few tricks for Sierra thru Mojave that can stop CS6 apps from crashing (in case anyone didn't try these yet). First of course in the High Sierra / Mojave VM, CS6 needs an older "legacy" version of Java. Also, it's sometimes a cure-all to go to HS / Mojave Settings > Security and Privacy > Privacy Tab > Accessibility menu > add Photoshop and Illustrator to the "Allow the apps below to control your computer."
     
  11. FireWireVM

    FireWireVM

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    Strange, it should work under High Sierra, even Mojave.

    Good news: I managed to solve the problem (ie: I identified the source of the problem and it's fixable)
    Bad news: it's basically unfixable on our end (it's doable but it requires very advanced programming skills)
    Semi-good news: you should be able to work with InDesign by booting the VM in safe mode -> https://kb.parallels.com/124181 . It's gonna be slow and and many things won't work in macOS but you can finish your work.

    I will post a detailed explanation later, but in short, it's something Parallel can fix. It has something to do with the OpenGL renderer of their virtual graphic device. It reports the renderer as Offline, which causes the crash as it tries to read an invalid memory address (0x00000000). In Safe mode, macOS reverts to using Apple Software Renderer, which works as intended.
     

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