Install Parallels dmg not working

Discussion in 'Installation and Configuration of Parallels Desktop' started by joW1, Jun 18, 2022.

  1. joW1

    joW1 Bit poster

    Messages:
    1
    am trying to install parallels desktop 17 for mac free trial. i downloaded the installer dmg. i clicked on the installer & then hit in the install. i get a screen that comes up. the loading bar starts blank, then becomes fully blue & then the next part of the installation never opens. Screen Shot 2022-06-18 at 8.57.08 AM.png Screen Shot 2022-06-18 at 8.57.21 AM.png
     
    joW1, Jun 18, 2022
    #1
  2. Tharun@P

    Tharun@P Moderator

    Messages:
    61
    Hello, Can you please let us know your macOS version? Thanks.
     
    Tharun@P, Jul 2, 2022
    #2
  3. AaronT12

    AaronT12 Bit poster

    Messages:
    1
    Hello, I have the same Issue
    It is not allowing me to install the application, my operating system is MAC OS Monterrey 12.4, the installer does not go beyond Opening.
     
    AaronT12, Jul 4, 2022
    #3
  4. Tharun@P

    Tharun@P Moderator

    Messages:
    61
    Hello, We request you to create a support ticket by following this link: https://kb.parallels.com/6571 to investigate the issue further. Thanks.
     
    Tharun@P, Jul 15, 2022
    #4

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