Install Parallels dmg not working

Discussion in 'Installation and Configuration' started by joW1, Jun 18, 2022.

  1. joW1

    joW1 Bit Poster

    Messages:
    1
    am trying to install parallels desktop 17 for mac free trial. i downloaded the installer dmg. i clicked on the installer & then hit in the install. i get a screen that comes up. the loading bar starts blank, then becomes fully blue & then the next part of the installation never opens. Screen Shot 2022-06-18 at 8.57.08 AM.png Screen Shot 2022-06-18 at 8.57.21 AM.png
     
  2. Tharun@Parallels

    Tharun@Parallels Staff Member

    Messages:
    42
    Hello, Can you please let us know your macOS version? Thanks.
     
  3. AaronT12

    AaronT12

    Messages:
    1
    Hello, I have the same Issue
    It is not allowing me to install the application, my operating system is MAC OS Monterrey 12.4, the installer does not go beyond Opening.
     
  4. Tharun@Parallels

    Tharun@Parallels Staff Member

    Messages:
    42
    Hello, We request you to create a support ticket by following this link: https://kb.parallels.com/6571 to investigate the issue further. Thanks.
     

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