Install programs not seeing external drives

Discussion in 'Windows Virtual Machine' started by R.D, Nov 15, 2015.

  1. R.D

    R.D Bit poster

    Messages:
    1
    I am running a late 2012 MacBook Pro retina edition, 16GB of ram, parallels 10 and windows 7 (NOT going to windows10). I have windows installed and running in full screen mode no issues to this point. I have some programs that I want to run in windows from an external hard drive. When I plug an external hard drive into the USB PORT windows sees it in my computer just fine, but when I run an install program like ms office for example the install program does not recognize the external as a potential installation drive. Am about out of ideas on how to fix this so am looking for help here
     
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello R.D,
    Please copy the setup files from your external drive to your Windows virtual machine and try to run the setup and see if it works!
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello, please be informed that Parallels Desktop 10 Update 4 (10.4.0-29337) was released and the issue has been addressed. Please update Parallels Desktop to the latest build. Latest version always available here: http://www.parallels.com/directdownload/pd10/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks!
     

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