installing a MAC program to load forces windows

Discussion in 'Windows Virtual Machine' started by ChuckA2, Apr 20, 2023.

  1. ChuckA2

    ChuckA2

    Messages:
    1
    Brand new MACBOOK M1pro. installed Parallels 18 and the Windows that came with it. Without Parallels running, I tried to install MS Office on Mac side. When I do that, Parallels forces Windows to open so the MAC installation fails.

    Suggestions are appreciated.
     
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    131
    Hello Chuck,
    Thank you for your feedback.
    To let us better understand the situation, please perform the following steps:
    1. Reproduce the issue.
    2. Collect a technical report (click the Parallels icon on top of the mac menu bar > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID
    3. Provide us with a step-by-step detailed reproduction of the issue.
    4. The Installer of the MS Office app ends with ".dmg" or ".exe" ?
    We are looking forward to hearing from you.
    Thanks!
     

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