Installing Paralells Desktop 17 on MacOS Catalina: Forced to install version 18

Discussion in 'General Questions' started by TimC23, Dec 31, 2023.

  1. TimC23

    TimC23

    Messages:
    1
    To simply summarize my problem: i own a product key to Paralells Desktop 17, attempting to install it on macOS catalina on an iMac forces me to install Verison 18, which will not accept my product key.
    IS there a way to resolve this ? I used the old download link i got with my initial purchase.
    From the way i see it, the service is currently refusing to let me use the product i have bought.
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    570
    Hello,
    Use the link to download and install Parallels Desktop 17: http://parallels.com/directdownload/pd17
    Note: During installation, you will be prompted to install the 18th version, just close the windows and select "use current".
    Thank you.
     

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