Installing Parallels 11, asks for previous key?

Discussion in 'Installation and Configuration of Parallels Desktop' started by ZubinP, May 18, 2016.

  1. ZubinP

    ZubinP Bit poster

    Messages:
    1
    Hello,

    I just got a licensed version of Parallels 11 but on installing it, it asks me for my previous installation key which I do not have. It says that I have entered an upgrade key. Can anyone help regarding this issue?
     
    ZubinP, May 18, 2016
    #1
  2. Pradeep@Parallels

    Pradeep@Parallels Guest

    Hello ZubinP,
    please check your private message and reply.
     
    Pradeep@Parallels, May 18, 2016
    #2
  3. Maria@Parallels

    Maria@Parallels

    Messages:
    8,688
    JFY, once you upgrade from 1 version of Parallels Desktop to another (and purchase the upgrade key) you will need to enter key of the previous version.
    For example for Parallels 11 you upgrade you need key from 10 or 9 version.
     
    Maria@Parallels, May 26, 2016
    #3

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