Installing RAS RD Session Host Agent

Discussion in 'Parallels Remote Application Server' started by DavidD46, Apr 16, 2021.

  1. DavidD46

    DavidD46 Bit Poster

    Messages:
    3
    Hi All,
    New to Parallels. When I try and add the first RAS RD Session Host Agent from "Start" I get the following:
    "Please check that the following conditions are met on the destination computer: the logged-on user has admin privileges. Firewalls allow traffic on incoming 135 and 445. UAS and sharing wizard are disabled."

    • We are using domain admin credentials.
    • Anti-virus is disabled.
    • The Windows Firewall is disabled (we did try adding the ports but for testing just turned it off for now).
    • UAC is disabled.
    But the install still Fails. Any ideas what to check?
     
  2. DavidD46

    DavidD46 Bit Poster

    Messages:
    3
    I've checked the destination VM firewall log and 135, 445, 30004, 30005 and 49179 are not being blocked.
     
  3. DavidD46

    DavidD46 Bit Poster

    Messages:
    3
    Looks like page 24 of the admin guide is incorrect. When pushing out the installer you have to supply Local Admin credentials, not Domain Admin credentials. You'd think that both would work but that is not the case.
     
  4. JustinW7

    JustinW7

    Messages:
    2
    Yes, Local Admin is required to install the agent but you could also deploy a GPO for restricted groups that adds the domain admin user group, or user, to the local admin of the workstations. This is how I deployed RDSH when I was using them, but now we use VDI with autoscaling. They're still RDSH, but automated with sysprep instead of manually creating RDSH servers/clones. I've found several caveats with the documentation myself, but generally with enough trial and error (and support requests), I've worked through most of the nuance.
     

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