Intermittent Parallels Tools Crash

KevinClarke

Product Expert
Dear Forum,

Every few days it seems My Parallels tools crashes with the following:

Error message within Vista - Parallels Tools has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: ParallelsToolsCenter.exe
Application Version: 3.0.5626.0
Application Timestamp: 48f8897e
Fault Module Name: ParallelsToolsCenter.exe
Fault Module Version: 3.0.5626.0
Fault Module Timestamp: 48f8897e
Exception Code: c00000fd
Exception Offset: 0004df68
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 2057
Additional Information 1: 6052
Additional Information 2: 3b4afbf90a97bf97a6452a8cc70e5e26
Additional Information 3: 87f9
Additional Information 4: 577d21ce1e612d45ebcbabde951b1760

I'm using Parallels Desktop version 3 with Build version 5626. My MAC O/S is 10.5.6 and my Guest O/S is Vista and SP1 and when the crash happens I could either be in email or Expression web, really not doing anything particular where I can track it any further.

Any ideas about this crash? Does update build 5636 address anything like this?

Kind regards
Kevin
 
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