Internet connection lost in Parallels

C

CatharineK

Bit poster
I have been using Parallels for several months and no problem with internet connection until yesterday. It is working fine in Mac OS side. OS 10.5.7 and Parallels 3.0 build 5608.

I read through the fixes in the forum back in 2008 and that didn't fix my connection. Please help.

Thanks,
Catharine
 
Hello,

Please follow the steps below in regards to the issue:

1. Please uninstall Parallels using the latest 5638 build.
http://www.parallels.com/download/file/v3/en/GA/Parallels-Desktop-5638-Mac-en.dmg
But remember that you need to uninstall both application and application settings while uninstalling Parallels Desktop application.


2. Then install Parallels desktop build 5638. After installing you will be prompted to create a new virtual machine. Cancel that page and go to File -> Open and choose the appropriate .pvm file in Documents/Parallels. Start the virtual machine.

3. Now, uninstall Parallels Tools from add or remove programs(start menu/control panel), after uninstalling, restart Windows.

4. Install Parallels Tools from virtual machine tab on top menu bar.

Please let me know if it helped or not.


Thank You.

_________
Anupama
Parallels Team
 
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