iPad Resolution

Discussion in 'Accessing your Mac' started by Dekaritae, Oct 12, 2020.

  1. Dekaritae

    Dekaritae Bit Poster

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    i upgraded to an iPad 10.2 and now the smallest resolution i can use in Parallels Access is 1280x960, which is just too small to read. How can i get 1024x768 back?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

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    Hello, please check this out and let us know if it's not that case.
     
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  3. Dekaritae

    Dekaritae Bit Poster

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    I don't think so my old iPad 9.7" still connects to the Mac at 1024x768 but that resolution is missing from the iPad 10.2"
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

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    Could you please provide us with a screenshot of Parallels Access resolution settings?
     
  5. Dekaritae

    Dekaritae Bit Poster

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    7
    the smallest setting here is 1280x960
     

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  6. Maria@Parallels

    Maria@Parallels Parallels Team

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    6,929
    Thank you for your reply.
    Could you please collect the tech report once the issue reproduced and post the report's here.
     
  7. Dekaritae

    Dekaritae Bit Poster

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    7
  8. JennyA1

    JennyA1

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    1
    1024x768 this resolution is missing at update version
     
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  9. ThomasR13

    ThomasR13 Bit Poster

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    One solution is to install software on the Mac that allows setting the resolution, e.g. the Parallels Toolbox. Then you can pick the desired resolution on your Mac and configure Parallels Access to use the desktop resolution instead of „optimal for iPad". The drawback is that you have to manually switch the resolution whenever you switch between direct and remote use of your Mac.

    A better solution would of course be if Parallels would integrate a resolution selection feature into Parallels Access.
     
  10. Dekaritae

    Dekaritae Bit Poster

    Messages:
    7
    I solved the problem by upgrading from a 2019 10.2" iPad to a 2016 9.7" iPad Pro, on which Parallels Access runs at the correct resolution for the desktop software i require.
     

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