Issue with Parallels Desktop for Mac - Unable to Access USB Devices in Windows VM

Discussion in 'Windows Virtual Machine' started by RubyGrace, Aug 28, 2023.

  1. RubyGrace

    RubyGrace Bit poster

    Messages:
    2
    I've been using Parallels Desktop on my Mac. The problem I'm facing involves accessing USB devices within my Windows virtual machine. Previously, I was able to seamlessly connect USB peripherals like external hard drives and flash drives to my Windows VM, and they would show up as available devices. However, recently I've noticed that when I try to connect a USB device to my Windows VM, it's not being recognized within the VM itself. The device works fine on the Mac side, but it's just not showing up within Window.
     
    RubyGrace, Aug 28, 2023
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    614
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
    Pramesh Boodadoo, Aug 28, 2023
    #2
  3. RubyGrace

    RubyGrace Bit poster

    Messages:
    2
    I appreciate the responses and suggestions regarding the animation blending issue I've been encountering in the Spine-UE4 integration. Your insights have been really helpful in guiding my troubleshooting process.
    To further investigate this issue, I've gone ahead and reproduced the problem and generated a technical report as suggested.
     
    RubyGrace, Aug 31, 2023
    #3
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    704
    Hello @RubyGrace,

    Thank you for your feedback.

    Please share the report ID in a reply

    Thanks
     
    Avinash Bundhoo, Aug 31, 2023
    #4

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