Issues activating User Profile Disks on 16.5.1

Discussion in 'Parallels Remote Application Server' started by ScottR11, Oct 10, 2018.

  1. ScottR11

    ScottR11 Bit Poster

    Hi everyone,
    I've used parallels and RAS for many years, but this is a brand new farm at a new company. I have all-new up to date 2016 servers. I just installed and activated the latest 16.5.1 build (20451).
    I'm trying to activate the user profile disk feature (have used it a lot in the past) on the first session host (2016). The host added fine with no errors.
    On my file server, I've created a UPD share (\\server01\upd). I have given the RAS server and the session host server full control permissions on the SHARE level and the NTFS level. Per this KB for 16.2, I even added the session host and RAS server as a local administrator (though that really shouldn't be necessary). No matter what, I consistently get the same error:
    [E 04/00000064/T175C/P0588] 10-10-18 15:32:04 - TS Agent RDSHSRV-01: [E 04/0000000F] Shared folder unavailable \\server01\upd\
    I've tried just about every combination of setting out there, no luck. On my last 2016/15.5 farm, this was not an issue once I added the servers into the permissions.

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