Issues to switch Parallels 17 from a Mac to another Mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by AgostinoC, Sep 5, 2023.

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  1. AgostinoC

    AgostinoC Bit poster

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    Hey guys, so I'm here to ask for some help. My father gave me his parallels account, which was installed on his macbook air. I am now trying to install it on my iMac. The license is for Parallels 17. I was able to download it and to insert the license but in the end, once it takes the credentials and the license conde, it gives me this error: "Impossibile verificare la firma di licenza". Which means impossible to verify the sign of license. I ve done the access to the official site but I can't see any other laptop connected to it. He confirmed to have uninstalled correctly the older application from his own laptop. Now I can't really be in touch with any assistent, no numbers to phone, no emails...here's a very big trouble since I was planning to use this program to work these days. Is there any way possible you could help me?
     

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  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

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    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     

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