common problem...
hey there, senior member tgrogan.
this issue seems to be a common problem, which is why i posted here as a wishlist for futre support.
if you think it should be moved, be my guest. i just need answers.
i have ben emailing tech support, but no fix as of yet.
here are the other threads (meaning other users) who expressed similar intrest in the usability of this hardware.
http://forum.parallels.com/showthread.php?t=5025&highlight=jeppesen
http://forum.parallels.com/showthread.php?t=2686&highlight=jeppesen
http://forum.parallels.com/showthread.php?t=3530&highlight=jeppesen
also here is my last emailreply with the respnces up to now (it goes from newst to oldest....)
From: user
Subject: Re: [Parallels #67155] PD: usb device repeadedly connects and disconnects,
Date: December 7, 2006 6:25:19 PM EST
To:
desktop@parallels.com
hey there,
this is NOT an external HD. this is a flash card writer. it does not have a power switch.
as previously mentioned, it connects and, at times, even recognises the device but then disconnects and continues to do this repeadetly and indefinately.
when paralles is off and the writer is connected mac os X does not see the writer(even in system profiler) (it is for windows based program). when parallels is on and i connect the writer it connects and disconnects. and i can then see it flash on the XP VM hardware list AND max os system profiler.
usb is activated and i have tried both auto connect and regular mode. neither seem to fix the issue....
here is the manufactures website:
www.jeppesen.com
its called the usb skybound hardware.
please help!
On Dec 7, 2006, at 1:51 AM, Customer Technical Support via RT wrote:
Hello,
You can connect your external HDD to Windows OS via Shared folder.
Please read attached manual in order to connect your external USB HDD.
Best regards,
Christopher.
On Wed Dec 06 13:13:26 2006, wrote:
i already had the usb devices enabled.
i tried with autoconnect and without(trying to do it manually)
it just keeps connecting and disconnecting by itself. windows at one
point even connected long enough to recognize the device
(jeppdrive),
but it seems like mac os and parralells xp vm are at a tug o war? is
there a way to either have xp vm hold on, or "blacklist" it in mac
so
that it will not try and detect it?
i am waiting until i have the xp os to plug it in hoping that xp
would grab it....
what else can i do?
On Dec 5, 2006, at 5:52 AM, Customer Technical Support via RT wrote:
Hello,
You can connect/disconnect USB peripherals to the running Virtual
Machine If the USB controller is enabled in the Virtual Machine
configuration. Please save your work in Guest OS and shut down
Guest OS
before continuing. When your guest OS is switched off please open
Configuration Editor and make sure that USB Controller Status in
Configuration Editor is enabled. If there are no USB controller
please
press the "Add" button in the Configuration Editor, click "Next",
select "USB controller", click "Next" and then "Finish". Then please
click "OK" in the Configuration Editor to save changes. After that
click "Power On" (or Play) button to start Guest OS.
Note that only two USB devices can be used by Virtual Machine
simultaneously.
Parallels Desktop automatically detects all the USB devices
connected to your host computer and displays them under the
Devices/
USB
menu item and in the context menu for the USB controller () in the
status bar. Those devices that are currently connected to the
Virtual
Machine are checked. Primary OS can not access an USB device while
it
is used by the Virtual Machine.
Note that Parallels currently emulates USB 1.1, not 2.0.
Support for USB 2.0 in scope for future versions.
Current USB implementation doesn't allow to use certain USB devices.
But you can connect your external HDD to Windows OS via Shared
folder.
Please read attached manual in order to connect your external USB
HDD.
Best regards,
Christoffer.
On Mon Dec 04 11:22:05 2006, user wrote:
Type of Mac : MacBook
Guest OS : Windows XP
Your Mac total amount of memory : 1.24
Amount of memory you specify for guest OS : 175
Where did you buy our product? : I bought
Parallels from an online
store
What type of problem do you have? : I need help in using
Parallels
Comments : i am trying to
connect a jeppesen skybound usb data
card writer. i can install the software, but when i connect the
hardware for the first time it recognizes it and then
dicconnects
(so i get the win xp hardware connect and disconnect chime about
every 5-10 seconds).
i have not connected it or used it under mac os (i dont think it
will
work)
i have selected to autoconnect under the vm settings for usb....
why would this happen?
