June Updates KB4561600 and KB4557957 fail to install

Discussion in 'Windows Virtual Machine' started by Don Awalt, Jun 10, 2020.

  1. Don Awalt

    Don Awalt Hunter

    Messages:
    194
    I am hoping someone can help...yesterday and today, I cannot get the Adobe Security update KB4561600 and the June Cumulative Update for 2004 KB4557957 to install. KB4561600 errors during install with x8007012f, KB4557957 errs with x8000ffff. I have downloaded both updates and installed them standalone, and the vent log shows "Catastrophic Error", 2147549183. I have tried running the Windows Update batch file from here, Reset_Reregister_WIndows_Update_Components.bat; I have manually stopped the Update services wuaserv,bits,cryptsvc, and deleted the folders the troubleshooting recommended. I have tried running Troubleshooter for Windows Update (noe it didn't have it as "Recommended"), it says this:

    [​IMG]

    As you can see from this graphic I had no trouble last month, and for a long time. This just started. What should I try next? Thanks!

    [​IMG]
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hello, unfortunately we cannot open your screenshots. Could you upload it once again please?
     
  3. Don Awalt

    Don Awalt Hunter

    Messages:
    194
    The screenshots are above - I can see them even if not logged in. It is the summary of the updates showing the "Failed to install" and "The error occurred when troubleshooting."

    I didn't get any help here so I just reinstalled Windows. I hope it doesn't come back. I also turned off Parallels Maintenance and don't use it or "Reclaim", I suspect that one of them was the cause of it getting corrupted.
     

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