Hi Parallels, I just today 14 th of June 2016 bought a Phycial copy of Parallels Desktop in a Store here in Denmark. Just to find out that it (version 10) is an obsolete and unsupported version. I was not informed by the store is was not the newest version and no longer supported or updated for a long time. Given I already paid for the software is there any way I can get it converted the new version without having to a the upgrade fee ? As you can see in my account it is a brand new license I just activated today. Best regards, Palle Rosendahl Ehmsen
Hi PalleR, It's not possible to convert the license. However, you can purchase the Parallels Desktop 11 for Mac upgrade at discounted price in birthday sale.
