Hi, I tried reaching out to support (3363893) but still no reply. I am using 10.15.7 on MacBook Pro 13" 2020 and have parallels 14 with windows 10 installed. All of a sudden I am unable to start VM as I am getting restart due to kernel panic as below ... Is there a way to access parallels and get my files ...? Appreciate any help here!!! panic(cpu 0 caller 0xffffff7fa0111c2e): "ino 490292 no extent covering dstream alloced_size 192248020992 (fsize 192248020992) pos/len 192249069568:0\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/apfs/apfs-1412.141.1/nx/jobj.c:12960 Backtrace (CPU 0), Frame : Return Address 0xffffff813140b190 : 0xffffff801c91a65d 0xffffff813140b1e0 : 0xffffff801ca54a75 0xffffff813140b220 : 0xffffff801ca465fe 0xffffff813140b270 : 0xffffff801c8c0a40 0xffffff813140b290 : 0xffffff801c919d27 0xffffff813140b390 : 0xffffff801c91a117 0xffffff813140b3e0 : 0xffffff801d0c1a6c 0xffffff813140b450 : 0xffffff7fa0111c2e 0xffffff813140b5d0 : 0xffffff7fa00b8f64 0xffffff813140b790 : 0xffffff7fa00bd14f 0xffffff813140b8d0 : 0xffffff801cbab7e6 0xffffff813140bd00 : 0xffffff801cbab6b2 0xffffff813140bd40 : 0xffffff801cb90be8 0xffffff813140bf40 : 0xffffff801cf84be7 0xffffff813140bfa0 : 0xffffff801c8c1206 Kernel Extensions in backtrace: com.apple.filesystems.apfs(1412.141.1)[449653CC-9494-3AB1-B621-D4BBB695CC10]@0xffffff7fa007f000->0xffffff7fa01a6fff dependency: com.apple.kec.corecrypto(1.0)[1984287F-ABE7-3770-9FD9-61565B55E332]@0xffffff7f9d946000 dependency: com.apple.driver.AppleEffaceableStorage(1.0)[C2105304-AC59-36D5-8B54-FFD784D63A8B]@0xffffff7f9d89e000 dependency: com.apple.iokit.IOStorageFamily(2.1)[CB3CB8CA-881A-37F3-A96B-8063CAF0476D]@0xffffff7f9d680000 BSD process name corresponding to current thread: prl_vm_app Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev Mac OS version: 19H2 Kernel version: Darwin Kernel Version 19.6.0: Mon Aug 31 22:12:52 PDT 2020; root:xnu-6153.141.2~1/RELEASE_X86_64 Kernel UUID: 05D51A3D-3A87-3FF0-98C3-9CF3827A3EDD Kernel slide: 0x000000001c600000 Kernel text base: 0xffffff801c800000 __HIB text base: 0xffffff801c700000 System model name: MacBookPro16,3 (Mac-E7203C0F68AA0004) System shutdown begun: NO System uptime in nanoseconds: 101122559548 last loaded kext at 91351599531: com.parallels.kext.netbridge 14.1.3 45485 (addr 0xffffff7fa0c8c000, size 90112) loaded kexts: com.parallels.kext.netbridge 14.1.3 45485 com.parallels.kext.hypervisor 14.1.3 45485 com.parallels.kext.vnic 14.1.3 45485 >!AGraphicsDevicePolicy 5.2.6 @fileutil 20.036.15 @AGDCPluginDisplayMetrics 5.2.6 >!AHV 1 |IOUserEthernet 1.0.1 |IO!BSerialManager 7.0.6f7 >!AUpstreamUserClient 3.6.8 >pmtelemetry 1 >AGPM 111.4.4 >!APlatformEnabler 2.7.0d0 >X86PlatformShim 1.0.0 >AGDCBacklightControl 5.2.6 >!A!IKBLGraphics 14.0.7 @Dont_Steal_Mac_OS_X 7.0.0 >!ABacklight 180.3 >BridgeAudioCommunication 6.70.7 >ACPI_SMC_PlatformPlugin 1.0.0 >!AThunderboltIP 3.1.4 >!AMCCSControl 1.14 >!ABridgeAudio!C 6.70.7 >!AGFXHDA 100.1.429 >!ATopCaseHIDEventDriver 3430.1 >!AHIDALSService 1 >!A!ICFLGraphicsFramebuffer 14.0.7 >!A!ISlowAdaptiveClocking 4.0.0 >!AAVEBridge 6.1 >!AFIVRDriver 4.1.0 >!A!IPCHPMC 2.0.1 @filesystems.autofs 3.0 @filesystems.apfs 1412.141.1 >BCMWLANFirmware4355.Hashstore 1 >BCMWLANFirmware4364.Hashstore 1 >BCMWLANFirmware4377.Hashstore 1 >!AFileSystemDriver 3.0.1 @filesystems.hfs.kext 522.100.5 @BootCache 40 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 >!AVirtIO 1.0 >!A!BModule 1 @private.KextAudit 1.0 >!ASmartBatteryManager 161.0.0 >!ABCMWLANBusInterfacePCIe 1 >!AACPIButtons 6.1 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 $!AImage4 1 @nke.applicationfirewall 303 $TMSafetyNet 8 @!ASystemPolicy 2.0.0 |EndpointSecurity 1 >!AGraphicsControl 5.2.6 |IOAVB!F 850.1 >!ABacklightExpert 1.1.0 >!AHDA!C 283.15 |IOHDA!F 283.15 @!AGPUWrangler 5.2.6 >IOPlatformPluginLegacy 1.0.0 >!ASMBus!C 1.0.18d1 >!AActuatorDriver 3440.1 |IONDRVSupport 576.1 >!AHS!BDriver 3430.1 >IO!BHIDDriver 7.0.6f7 >!AMultitouchDriver 3440.1 >!AInputDeviceSupport 3440.8 >!AHIDKeyboard 209 >!ASMBusPCI 1.0.14d1 >!A!ILpssUARTv1 3.0.60 >!A!ILpssUARTCommon 3.0.60 >!AOnboardSerial 1.0 @!AGraphicsDeviceControl 5.2.6 |IOAccelerator!F2 438.7.3 |IOGraphics!F 576.1 |IOSlowAdaptiveClocking!F 1.0.0 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 >!AThunderboltEDMSink 4.2.3 >!AThunderboltDPOutAdapter 6.2.6 @plugin.IOgPTPPlugin 840.3 |IOEthernetAVB!C 1.1.0 @kext.triggers 1.0 >usb.IOUSBHostHIDDevice 1.2 >usb.cdc.ecm 5.0.0 >usb.cdc.ncm 5.0.0 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >!AXsanScheme 3 >usb.!UVHCIBCE 1.2 >usb.!UVHCI 1.2 >usb.!UVHCICommonBCE 1.0 >usb.!UVHCICommon 1.0 >!AEffaceableNOR 1.0 |IOBufferCopy!C 1.1.0 |IOBufferCopyEngine!F 1 |IONVMe!F 2.1.0 >!AThunderboltPCIDownAdapter 2.5.4 >!AThunderboltDPInAdapter 6.2.6 >!AThunderboltDPAdapter!F 6.2.6 >!AHPM 3.4.4 >!A!ILpssI2C!C 3.0.60 >!A!ILpssDmac 3.0.60 >!AThunderboltNHI 5.8.6 |IOThunderbolt!F 7.6.1 |IOSurface 269.11 @filesystems.hfs.encodings.kext 1 |IOAudio!F 300.2 @vecLib.kext 1.2.0 >IO!BHost!CPCIeTransport 7.0.6f7 |IO!BHost!CTransport 7.0.6f7 >!A!BDebug 1 >!AConvergedIPCOLYBTControl 1 >!A!BDebugService 1 >!AConvergedPCI 1 >usb.!UHostPacketFilter 1.0 |IOUSB!F 900.4.2 >!A!ILpssI2C 3.0.60 >!A!ILpssGspi 3.0.60 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 >!AMultiFunctionManager 1 >!ABCMWLANCore 1.0.0 >mDNSOffloadUserClient 1.0.1b8 >IOImageLoader 1.0.0 |IOSerial!F 11 |IO80211!FV2 1200.12.2b1 >corecapture 1.0.4 |IOSkywalk!F 1 >!ASMCRTC 1.0 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 >!AKeyStore 2 >!UTDM 489.120.1 |IOSCSIBlockCommandsDevice 422.120.3 >!ACredentialManager 1.0 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 |CoreAnalytics!F 1 |IOTimeSync!F 840.3 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 7.0.6f7 |IO!BPacketLogger 7.0.6f7 >!ASSE 1.0 >KernelRelayHost 1 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 |IOUSBMass!SDriver 157.140.1 |IOSCSIArchitectureModel!F 422.120.3 |IO!S!F 2.1 |IOUSBHost!F 1.2 >usb.!UCommon 1.0 >!UHostMergeProperties 1.2 >!ABusPower!C 1.0 |IOReport!F 47 >!AACPIPlatform 6.1 >!ASMC 3.1.9 >watchdog 1 |IOPCI!F 2.9 |IOACPI!F 1.4 @kec.pthread 1 @kec.corecrypto 1.0 @kec.Libm 1
Hello loannisL1, we have replayed to your ticket, please let us know if your issue is resolved. Thanks.