Kernel Panics

Discussion in 'Windows Virtual Machine' started by rodrigojmm, May 6, 2012.

  1. rodrigojmm

    rodrigojmm Bit poster

    Messages:
    1
    My system keeps getting kernel Panics with parallels 7. No other programs replicate the issue. And it only happens once parallels has fully loaded windows 7.

    Before the kernel panics, whenever I would suspend the VM machine. Reboot and reopen the VM it would tell me parallels was unable to boot windows, forcing me to reboot windows as if the computer forcibly shit it down.

    Error message reads "Unable to start the virtual machine.

    An unexpected error occurred while starting the virtual machine. Contact the Parallels support team for assistance. Problem ID 41"


    Set up
    iMac 2011 i7 3.4Ghz
    Lion 10.7.3
    Parallels 7 Build 7.0.15094

    Windows 7 Ultimate

    This is the panic log I get from parallels


    i would appreciate help, and sharing similar stories or work arrounds.

    Thanks,

    Rodrigo


    Sun May 6 20:30:12 2012
    panic(cpu 4 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002b3a57, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000800000008, CR3: 0x000000006ec4202d, CR4: 0x00000000000606e0
    RAX: 0x0000000000000010, RBX: 0xffffff803439fb00, RCX: 0x0000000000000006, RDX: 0x0000000800000000
    RSP: 0xffffff820d8a39b0, RBP: 0xffffff820d8a39b0, RSI: 0x0000000000000000, RDI: 0x0000000800000000
    R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x00000000ffffffff, R11: 0x0000000000000004
    R12: 0x00000000000bd332, R13: 0xffffff820cd82004, R14: 0x0000000000000226, R15: 0x0000000000000011
    RFL: 0x0000000000010206, RIP: 0xffffff80002b3a57, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0x0000000800000008, Error code: 0x0000000000000000, Faulting CPU: 0x4

    Backtrace (CPU 4), Frame : Return Address
    0xffffff820d8a3670 : 0xffffff8000220702
    0xffffff820d8a36f0 : 0xffffff80002c266d
    0xffffff820d8a3890 : 0xffffff80002d7a1d
    0xffffff820d8a38b0 : 0xffffff80002b3a57
    0xffffff820d8a39b0 : 0xffffff8000644a58
    0xffffff820d8a3a00 : 0xffffff7f81f68a00
    0xffffff820d8a3a20 : 0xffffff7f81f74017
    0xffffff820d8a3ae0 : 0xffffff7f81f6e4ee
    0xffffff820d8a3ba0 : 0xffffff7f81f6a318
    0xffffff820d8a3be0 : 0xffffff8000652a5e
    0xffffff820d8a3c40 : 0xffffff800065341b
    0xffffff820d8a3d80 : 0xffffff80002a3b78
    0xffffff820d8a3e80 : 0xffffff8000223006
    0xffffff820d8a3eb0 : 0xffffff8000214829
    0xffffff820d8a3f10 : 0xffffff800021bb58
    0xffffff820d8a3f70 : 0xffffff80002aeb80
    0xffffff820d8a3fb0 : 0xffffff80002d8383
    Kernel Extensions in backtrace:
    com.parallels.kext.prl_hypervisor(7.0)[00000000-0000-0000-0000-000000000000]@0x ffffff7f81f67000->0xffffff7f81fc2fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80823000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f80bb1000

    BSD process name corresponding to current thread: prl_vm_app

    Mac OS version:
    11D50

    Kernel version:
    Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
    Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
    System model name: iMac12,2 (Mac-942B59F58194171B)

    System uptime in nanoseconds: 340742188120
    last loaded kext at 230435972408: com.apple.filesystems.smbfs 1.7.0 (addr 0xffffff7f81fee000, size 241664)
    last unloaded kext at 235452292864: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a3f000, size 65536)
    loaded kexts:
    com.parallels.filesystems.prlufs 2010.12.28
    com.parallels.kext.prl_vnic 7.0 15094.749908
    com.parallels.kext.prl_netbridge 7.0 15094.749908
    com.parallels.kext.prl_hid_hook 7.0 15094.749908
    com.parallels.kext.prl_hypervisor 7.0 15094.749908
    com.parallels.kext.prl_usb_connect 7.0 15094.749908
    com.apple.filesystems.smbfs 1.7.0
    com.apple.filesystems.msdosfs 1.7.1
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleBluetoothMultitouch 66.6
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.1.7f9
    com.apple.driver.AppleMikeyDriver 2.1.7f9
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.kext.ATIFramebuffer 7.1.8
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.ATIRadeonX3000 7.1.8
    com.apple.driver.AppleIntelHD3000Graphics 7.1.8
    com.apple.iokit.SCSITaskUserClient 3.0.3
    com.apple.driver.AppleIRController 312
    com.apple.driver.AppleUSBCardReader 3.0.1
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AirPort.Atheros40 502.60.2
    com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleUSBEHCI 4.5.8
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.1
    com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
    com.apple.driver.AppleBluetoothHIDKeyboard 152.3
    com.apple.driver.AppleHIDKeyboard 152.3
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleMultitouchDriver 220.62.1
    com.apple.driver.IOBluetoothHIDDriver 4.0.3f12
    com.apple.driver.AppleAVBAudio 1.0.0d11
    com.apple.driver.DspFuncLib 2.1.7f9
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAVBFamily 1.0.0d22
    com.apple.driver.AppleHDAController 2.1.7f9
    com.apple.iokit.IOHDAFamily 2.1.7f9
    com.apple.iokit.IOAudioFamily 1.8.6fc6
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.driver.AppleThunderboltEDMSink 1.1.3
    com.apple.driver.AppleThunderboltEDMSource 1.1.3
    com.apple.kext.ATI6000Controller 7.1.8
    com.apple.kext.ATISupport 7.1.8
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
    com.apple.iokit.IOBluetoothFamily 4.0.3f12
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.iokit.IOAHCISerialATAPI 2.0.1
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.3
    com.apple.iokit.IOUSBMassStorageClass 3.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 4.5.8
    com.apple.driver.XsanFilter 403
    com.apple.driver.AppleThunderboltNHI 1.3.2
    com.apple.iokit.IOThunderboltFamily 1.7.4
    com.apple.iokit.IOUSBUserClient 4.5.8
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IO80211Family 412.2
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.iokit.IOUSBFamily 4.5.8
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331.3
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.8
    com.apple.iokit.IOACPIFamily 1.4
     
    Last edited: May 6, 2012

Share This Page