Keyboard shortcuts repeat in Office 2013

Discussion in 'Windows Virtual Machine' started by BenB1, Mar 18, 2015.

  1. BenB1

    BenB1 Bit poster

    Messages:
    4
    Running Office 2013 on Windows 8.1 on Parallels 10.

    Within Office 2013 applications use of basic keyboard shortcuts is automatically repeated. For example, Command-V will paste the contents of the clipboard twice. And Command-Z will undo the last two actions, instead of the last one.
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
    Hello BenB1,
    Please follow the steps suggested below to resolve the issue.
    1. Uninstall Parallels Desktop 10 using PD uninstaller as suggested at http://kb.parallels.com/en/122653
    2. Download latest build from: www.parallels.com/directdownload/pd10
    3. Install it as suggested at http://kb.parallels.com/en/122647 (Note: un installing and re installing Parallels Desktop will not effect your Virtual Machine)
    4. Install Parallels Tools manually as suggested at http://kb.parallels.com/en/112609 and check if the issue still persisting.
    5. Please go to the Parallels Desktop menu > Preferences > Shortcuts tab > System Shortcuts > set 'Send System Shortcuts' option to 'On Condition'
    6. Restart Windows and check if the issue still persisting,
     

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