Korg BLE MIDI Driver installation rejected

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by dumas1, Mar 13, 2024.

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  1. dumas1

    dumas1 Bit poster

    Messages:
    3
    Hi
    I'm trying to install the Korg BLE MIDI Driver available here :
    https://www.korg.com/us/support/download/driver/1/305/2886/

    This driver is free and allows Bluetooth Low Energy BLE MIDI devices to work with Windows.
    This driver is compatible with Win 11.

    The installation fails on my Mac M1 running your latest parallel desktop version 19.
    The installer installs the file and ends with "The driver installation was rejected".

    Can anybody help to solve this issue ?
    Thanks
    Jerome
     
    dumas1, Mar 13, 2024
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    586
    Hello,
    The Apple M1 chip has an ARM architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine on a Mac with an M1 chip, it is currently possible to run only Window 11 ARM -- the Windows version for processors with ARM architecture (for example, it is used on devices with mobile chips like Microsoft Surface Pro X). And indeed, despite the built-in compatibility layer that allows you to run x86/x64 applications on Windows ARM, some applications, or drivers (in your case it's the Korg BLE MIDI Driver ) do not work.
    Kindly refer to this article for more information: https://kb.parallels.com/128796
    We suggest you contact Korg BLE MIDI Driver application developers and ask whether they fully support ARM Windows 11.
    Thank you.
     
    Pramesh Boodadoo, Mar 13, 2024
    #2

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