License Already Registered to Another Account

Discussion in 'Licensing and Activation' started by TaylorW3, Aug 13, 2024.

  1. TaylorW3

    TaylorW3 Bit poster

    Messages:
    1
    I was trying to buy a new subscription for my team member and realized that my subscription is not registered to my own account.

    I found my license key from my purchase and tried to register it.

    The registration fails with the message 'This license key is already registered in a different account."

    Please advise on how to switch the license to my account so I can manage it as needed.

    Thanks!
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    278
    Hello @TaylorW3
    We have created a support ticket for your request.
    Kindly check your email for future correspondence.
    Regards,
     

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