License Gone

Discussion in 'Account and Subscription Management' started by StevenF5, Aug 21, 2018.

  1. StevenF5

    StevenF5 Bit Poster

    Messages:
    3
    So I have the home desktop version for Mac, which I was under the impression was a one time purchase, but now my account doesn't show any licenses. No expired licenses, just nothing. Is this normal, or am I missing something?
     
  2. StevenF5

    StevenF5 Bit Poster

    Messages:
    3
    I found the original receipt and it looks like it is just for one year, however my year is not up until 11/22. This seems like a bug most likely and thus in need of actual support, but I'm not about to use Facebook messenger or Twitter to do so. I guess my question now is how do I actually get support from Parallels?
     

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