Licenses purchased through online store aren't recognised in pre-existing install

T

ttmooney

Bit poster
Hi --

We installed two copies of the Parallels under demo licenses. After working with them for a while, we decided to go ahead and purchase licenses.

So, we went through our ordering process, and purchased the licenses. Now, however, they aren't recognised as valid activation strings by the already installed software.

Please let me know what we need to do to get Parallels up and running again.

Kind regards,

travis
 
Mine doesn't work, either.

Same as you, got my purchased key, but the RC won't recognize it. I used cut & paste from the email, uppercase, lowercase, 1's as l's, 0's as O's, etc. and nothing works.
 
kevindraz said:
Same as you, got my purchased key, but the RC won't recognize it. I used cut & paste from the email, uppercase, lowercase, 1's as l's, 0's as O's, etc. and nothing works.
Click to expand...

Well,I have the same problem with the extended code Parallels sent me today. Copy & pasting the code into the Help->Activate Product page do not work. :confused:
 
archie,

You probably recieved prolonged extended beta for Parallels Compressor, not Paralells Desctop for Mac RC?

kevindraz,

May be you purchazed key for Win/Lin version? It shouldn't fit for Mac OS version.
 
Andrew @ Parallels said:
You probably recieved prolonged extended beta for Parallels Compressor, not Paralells Desctop for Mac RC?
Click to expand...

You are right! That explains a lot :) Even though, I didn't even know that I have this compressor software in the first place. Actually, I'm pretty sure I don't have it. Anyway, thanks! I wont try to offer this serial number for Parallels Desctop for Mac RC...
 
kevindraz said:
Same as you, got my purchased key, but the RC won't recognize it. I used cut & paste from the email, uppercase, lowercase, 1's as l's, 0's as O's, etc. and nothing works.
Click to expand...

Same here. I just purchased an activation key for my trial version of Parallels Desktop. I am running the latest Release Candidate. I copied and pasted the key exactly, but I get this message:

"The activation key cannot be used with the current version of Parallels Desktop"

I checked my invoice and the key I purchased is definitely for Parallels Desktop for Mac. Anyone know how to get it to take my new key?

Kupe
 
as far as I know there will be a new activation key when the app goes life. The key does not work with the current betas (it says...)
 
:) Sometimes it helps to read

Thank you for pre-ordering Parallels Desktop for Mac, the industry's most powerful, user-friendly, cost effective desktop virtualization solution! Your permanent key will work in the final GA version of Parallels Desktop for Mac. It will NOT work in Beta or Release Candidate versions of Parallels Desktop. You'll receive the updated download link the same day we release the GA version of Parallels Desktop for Mac. Before that time we'll be prolonging trial keys to allow uninterruptable operation of Betas and Release Candidate. Below you'll find important information about getting started with Parallels Desktop.
Click to expand...


It's clear for me now. Saved the code in a safe place, will use it as soon as the final version pops up.
Martin
 
Last edited:
You must log in or register to reply here.
Back
Top