Locked out of account, can't reset password

Discussion in 'Installation and Configuration of Parallels Desktop' started by JesseC9, Aug 22, 2023.

  1. JesseC9

    JesseC9 Bit poster

    Messages:
    1
    I have two Parallels accounts. I just received an emailed notice of automatic renewal for one of them, and do not want it to renew. But I am unable to log in, and when I attempt to reset my password, I do not received an email at the very address I was just emailed the automatic renewal notice. What might I be doing wrong?
     
    JesseC9, Aug 22, 2023
    #1
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    524
    Hello JesseC9,

    We have sent you a private message requesting more information to resolve this issue.
    Kindly respond privately.
     
    Adeboye Adeotan, Aug 22, 2023
    #2

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