locked out of windows 7!!

Discussion in 'General Questions' started by vanessa1, Nov 25, 2015.

  1. vanessa1

    vanessa1 Bit poster

    Messages:
    1
    I purchased Parallels decktop 11 and installed windows 7 on it. I can't for the life of my remember my user name or password so i'm locked out.
    I followed the steps that I found on a parallels forum on how to reset it and it was great until the end when the terminal command was suppose to say "authentication tokens updated successfully."

    It instead tells me:
    The command is available only in Parallels Desktop for Mac Pro or Business Edition.
    How do i fix this?
    I am a complete NEWBIE!! Please help!!!
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
    Hi Vanessa1,
    Resetting Windows password may violate privacy and can be used at user's own responsibility. Parallels Support team will not apply the below instructions at any circumstances. As you are using Standard Edition of Parallels Desktop please click here to reset Windows user account password. if you need to reset password for Microsoft account, please refer to this page:
    Forgotten password and other sign-in problems
     
  3. Cayton

    Cayton Bit poster

    Messages:
    1

Share This Page