Loss of copy/paste and drag and drop function

[Neverwhere]

hi all,
I have parallels 3 build 4560 installed on a macbook pro and am using it to run windows xp. when i first installed it i was able to copy (i.e. apple key + C) in a mac program and then paste into a windows program with no problems. i have also lost the ability to drag and drop from one os to the other. any ideas why these features have stopped working?

Many thanks in advance for help.

Jon

 

[Neverwhere]

no takers?
i have tried a re-install but to no effect. so far as i can tell i have not changed anything.
has no one else experienced this - even if they have not found a solution?
Parallels has become an integral part of my work - a solution would be hugely helpful!

Thanks,
Jon

 

[jmoon1972]

Ditto

I'm having the same problem. Somebody please help.

 

[johnv]

Hello, Jon!

Please reinstall Parallels Tools via Actions menu. Please note that Parallels Clipboard supports plain text only (without images and formats),

Best regards,
John

 

[Neverwhere]

thank you John. I reinstalled parallels tools and everything seems to be back to normal.
Thank you again,
Jon