Lost my actication key and can't activate Parallels 6. Please Help!

Hello,

Last year I purchased Parallels 4.0 (US Version) and today just purchased Parallels 6.0 (German Version). I bought the software and installed it and then tried to activate it with my existing key from the 4.0 version but that doesn't work.

I did not receive a key for the 6.0 version via email though? Where do I get this valid key from?

I would really appreciate your help!

Cheers, Florian

 

Dear FlorianR,

We have just searched our DBs for orders placed with your e-mail, however, we were unable to find any.

Therefore, we have created a trouble ticket for you and requested some additional information, that would help us resolve this issue, please kindly check your e-mail.

 

Hi

I sent you the information you need via email.

Thanks for the quick reply.

Cheers, Florian