Lost my actication key and can't activate Parallels 6. Please Help!

F

FlorianR

Bit poster
Hello,

Last year I purchased Parallels 4.0 (US Version) and today just purchased Parallels 6.0 (German Version). I bought the software and installed it and then tried to activate it with my existing key from the 4.0 version but that doesn't work.

I did not receive a key for the 6.0 version via email though? Where do I get this valid key from?

I would really appreciate your help!

Cheers, Florian
 
Dear FlorianR,

We have just searched our DBs for orders placed with your e-mail, however, we were unable to find any.

Therefore, we have created a trouble ticket for you and requested some additional information, that would help us resolve this issue, please kindly check your e-mail.
 
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