Mac going to sleep

[Fatih E]

Hello,

I just downloaded trial version of parallels 11 pro version and using Mac Os X El Capitan / Windows 7. I'm using parallels to be able to run some poker software but when in Coherence mode Mac goes to sleep almost immediately after I have some tables up and running. When I log in back it restarts every application that was running under the Mac but not parallels. I guess the information i just gave to you is not enough but not sure about the possibilities of causing this problem. I'm looking forward to solve this because if we can I'm gonna buy parallels.

 

[Sylvester@Parallels]

Hello Faith,
Please follow the below work around.
1. Click on Finder > Application > Utilities > Disk Utility > "First Aid" and run it.
2. Then uninstall Parallels Desktop 11 by following http://kb.parallels.com/123349 and then reinstall it. Check if it fixes the issue!

 

[MarkR2]

I have the same problem. Thanks for the solution. It really helps.

 

[Maria@Parallels]

I have the same problem. Thanks for the solution. It really helps.

Glad to know!
If you have any additional questions we will be glad to help!

 

[Fatih E]

That solution didn't work for me unfortunately :/

 

[Maria@Parallels]

That solution didn't work for me unfortunately :/

Thank you for reporting this. Could you please provide us with the problem report? You can generate it using this KB.
Please reply us back with the report 8-digit ID number.

 

[Fatih E]

Hello,

Here's the ID: 91711083

 

[Arunn]

Here's the ID: 91711083

Please check this solution. Additionally configure the energy saver settings on Mac and check how it goes.

 

[Fatih E]

Unfortunately now my trial ended :/

 

[Sylvester@Parallels]

Unfortunately now my trial ended :/

Hello Fatih,
You can go ahead purchase Parallels Desktop, we have a 30 days money back guarantee. If the product is not up to your satisfaction you can apply for a refund. see this article for more information.