Mac Host hanging during shutdown after using Parallels Desktop

StephanT1

Bit poster
I have tried with both parallels desktop 10 and 11 and after using parallels when I go to shutdown my Mac I get a black screen with a spinning white circle. The mac never shutdowns and i have to power off with the power button. If I haven't used parallels the mac shuts down without any issues. I have tried reinstalling parallels but this problems still occurs. The guest VMs are Windows 7 and 8
 
Hi Paul, Once the VM is shut down the Reset menu item is not enabled.
Sorry for the inconvenience, please try t reset the running VM if possible.
Also please generate the problem report using this KB once the issue reproduced and reply us back with the report 8-digit ID number.
There are some reasons of this behavior, that's why we need more technical information.
 
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