MacBook Trackpad not working.

Discussion in 'Installation and Configuration of Parallels Desktop' started by ChadZ1, Feb 16, 2023.

  1. ChadZ1

    ChadZ1 Bit poster

    Messages:
    1
    My trackpad works correctly outside of Windows 11. My Bluetooth mouse works as it should I guess while in Windows but my trackpad does not select anything or allow me to click on anything. When I do click, it seems to bring up an alt right click kind of menu. The pointer is fine.

    I didn't want to delete and then reinstall all of the devices in the windows device manager for fear of losing the Apple BT mouse. This is very frustrating as you might imagine. Anyone have this experience before?
     
  2. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    144
    Hello,
    Thank you for your feedback.

    To let us better understand the situation, please perform the following steps:

    1. Reproduce the issue.
    2. Collect a technical report(click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply
     

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