Make GIF Doesn't Work

Discussion in 'Parallels Toolbox for Mac' started by S.D, Apr 12, 2023.

  1. S.D

    S.D Bit poster

    Messages:
    2
    Have Toolbox Version 6.0.2 (4602) and trying to use the Make GIF app. Have tried using both MOV and MP4 video files however no GIF file is created. Any help would be appreciated. Thanks
     
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Parallels Support

    Messages:
    177
    Greetings,
    To let us proceed with an investigation, kindly reproduce the issue and collect a technical report as per this article: https://kb.parallels.com/en/124107
    Then copy 9-digit ID of the report and provide it in a reply message.
    We will be waiting for your reply.
     

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