Migration stops without any error

Hi,
Subscribed to Parallels Desktop for Mac Pro Edition but very surprised to see that what is advertised as a breeze is in fact a nightmare !
It is impossible for me to migrate an existing Windows 10 installation nor via network, nor via an external drive. In both cases, the migration starts and stops without any error but the process never finishes.

Read some docs in and there French/English... WITHOUT FINDING A SOLUTION <===

 

Hi Paul,
Thanks a lot for having paid attention to my request and pointed me in the right direction. Thanks for your reply too.
But after having spent 4H30 copying from Windows to an external drive, I have got an error... And of course all the content of the destination drive was cleared (very funny).

Spoiler: Error log

Code:

<MigrationReport dyn_lists="">
<OperationInfo dyn_lists="">
  <Type>p2v</Type>
  <Start>2015-10-17 10:18:41</Start>
  <End>2015-10-17 14:28:35</End>
  <Result>135278992</Result>
  <VmUuid></VmUuid>
  <VmName>Windows 10</VmName>
  <DiskName></DiskName>
  <Details>save on error</Details>
</OperationInfo>
<MigrationSettings dyn_lists="">
  <Method>extstor</Method>
  <AutologonChoise>on</AutologonChoise>
  <IntegrationChoise>on</IntegrationChoise>
  <DocsMigrationMode>1</DocsMigrationMode>
  <BrowserSettingsMigrationMode>1</BrowserSettingsMigrationMode>
  <Mode></Mode>
</MigrationSettings>
<MigrationSource dyn_lists="">
  <Os>Microsoft Windows 10 x64 Version 10.0 (Build    10240)</Os>
  <AutologonState>0</AutologonState>
  <UsersCount>0</UsersCount>
  <AdminsCount>0</AdminsCount>
  <EmptyPassCount>0</EmptyPassCount>
  <NeedInstallCd>0</NeedInstallCd>
  <PowerCablePlugged>0</PowerCablePlugged>
  <FirewallEnabled>0</FirewallEnabled>
</MigrationSource>
<SourceHardwareInfo dyn_lists="">
  <HddCount>0</HddCount>
  <DvdCount>0</DvdCount>
</SourceHardwareInfo>
</MigrationReport>
<MigrationReport dyn_lists="">
<OperationInfo dyn_lists="">
  <Type>p2v</Type>
  <Start>2015-10-17 10:18:41</Start>
  <End>2015-10-17 14:29:28</End>
  <Result>134217728</Result>
  <VmUuid></VmUuid>
  <VmName>Windows 10</VmName>
  <DiskName></DiskName>
  <Details>migration was cancelled</Details>
</OperationInfo>
<MigrationSettings dyn_lists="">
  <Method>extstor</Method>
  <AutologonChoise>on</AutologonChoise>
  <IntegrationChoise>on</IntegrationChoise>
  <DocsMigrationMode>1</DocsMigrationMode>
  <BrowserSettingsMigrationMode>1</BrowserSettingsMigrationMode>
  <Mode></Mode>
</MigrationSettings>
<MigrationSource dyn_lists="">
  <Os>Microsoft Windows 10 x64 Version 10.0 (Build    10240)</Os>
  <AutologonState>0</AutologonState>
  <UsersCount>0</UsersCount>
  <AdminsCount>0</AdminsCount>
  <EmptyPassCount>0</EmptyPassCount>
  <NeedInstallCd>0</NeedInstallCd>
  <PowerCablePlugged>0</PowerCablePlugged>
  <FirewallEnabled>0</FirewallEnabled>
</MigrationSource>
<SourceHardwareInfo dyn_lists="">
  <HddCount>0</HddCount>
  <DvdCount>0</DvdCount>
</SourceHardwareInfo>
</MigrationReport>
<MigrationReport dyn_lists="">
<OperationInfo dyn_lists="">
  <Type>p2v</Type>
  <Start>2015-10-17 10:18:41</Start>
  <End>2015-10-17 14:29:28</End>
  <Result>134217728</Result>
  <VmUuid></VmUuid>
  <VmName>Windows 10</VmName>
  <DiskName></DiskName>
  <Details>rsm migration cancelled</Details>
</OperationInfo>
<MigrationSettings dyn_lists="">
  <Method>extstor</Method>
  <AutologonChoise>on</AutologonChoise>
  <IntegrationChoise>on</IntegrationChoise>
  <DocsMigrationMode>1</DocsMigrationMode>
  <BrowserSettingsMigrationMode>1</BrowserSettingsMigrationMode>
  <Mode></Mode>
</MigrationSettings>
<MigrationSource dyn_lists="">
  <Os>Microsoft Windows 10 x64 Version 10.0 (Build    10240)</Os>
  <AutologonState>0</AutologonState>
  <UsersCount>0</UsersCount>
  <AdminsCount>0</AdminsCount>
  <EmptyPassCount>0</EmptyPassCount>
  <NeedInstallCd>0</NeedInstallCd>
  <PowerCablePlugged>0</PowerCablePlugged>
  <FirewallEnabled>0</FirewallEnabled>
</MigrationSource>
<SourceHardwareInfo dyn_lists="">
  <HddCount>0</HddCount>
  <DvdCount>0</DvdCount>
</SourceHardwareInfo>
</MigrationReport>

I have reported and now, I guess I'll have to contact the Support, right ?



Thanks

 

Fed up ! After having tried many times ! I filled a refund request.
This product is wrongly advertised