Mouse freezes or not visible at all

Discussion in 'Windows Guest OS Discussion' started by nanwat, Jun 23, 2007.

  1. nanwat

    nanwat

    Messages:
    37
    My mouse freezes every time i open windows or it is not even visible. It works fine of the mac . I have force quit XP about 4 times in the last half hour (from the Mac side) and I'm getting nowhere. I urgently need to use certain apps. Just wish I'd bought a PC afterall.
    The mouse had been working fine. I have tried 2 and the same thing happens At this rate I will corrupt all my data :mad:
     
  2. Andrew @ Parallels

    Andrew @ Parallels Parallels Developers

    Messages:
    1,512
    Hello nanwat,

    1. Could you please give us more details about your hardware and software configuration?
    2. Did you installed Parallels Tools in guest Windows?
     
  3. Robyn Elmslie

    Robyn Elmslie

    Messages:
    10
    I had the mouse problem described with an earlier version I found that upgrading OSX and then re-installing the tools fixed the problem
     
  4. nanwat

    nanwat

    Messages:
    37
    Andrew what exactly do you need to know other than what is in my signature ? Sorry I just don't know what to tell you so please be more specific. I have only installed 3 applications on my VM. Hoe do I know if tools is intalled ? My supplier installed Parallels & then I installed XP. It is working OK now but I am worried as it is just another hassle to deal with when it freezes again.
    I got a message to upgrade & install V 2.5 3214 Build 3214 supposedly fixes USB compatibility problems with MAC 10.4.10. Would it fix my problems or just create more . If I am usisng version 3 , why would I get this message ? Doesn't 2.5 preceed 3.0 so how can reinstalling it help me ? Also I am concerned about installing Parallels tools again. I am NOT prepared to go back through all my printer problems again. I am too busy to have unnecessary problems so what should I do ?
     

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