Mouse pointer keeps resetting to the middle of the screen

Discussion in 'Parallels Client for Android' started by DwayneK, Apr 29, 2016.

  1. DwayneK

    DwayneK Bit poster

    In poor or unstable bandwidth situations (abt 1-2Mbps upload/download speeds), in mouse pointer mode, the mouse keeps resetting to the middle of the screen. this can happen even when i'm connecting from a lan environment and is very jarring since i have to keep moving the mouse over and over again to the section of the screen i want to navigate to. in the same environment, microsoft's own rdp app has no issues.

    i dont know why the developers would implement something like that but i'd like to see this removed in a future release. there is no reason to have the mouse pointer reset to the middle of the screen except for it being an indicator that you are currently experiencing poor bandwidth speeds. at the very most, the app should remember the mouse position was last and sync to that position if connectivity was lost.

    (using the parallels access app on a Nexus 9 running Android 6.0.1 to a Windows 7 64-bit desktop running the latest Parallels Access software)

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