Mouse/trackpad scrolling issues

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by JustinM10, Nov 11, 2021.

  1. WeeH

    WeeH Bit poster

    mine is ok after connecting the wireless mouse directly to parallels instead of via mac OS
  2. Thomas39

    Thomas39 Bit poster

    can you explain exactly how to "connecting the wireless mouse directly to parallels instead of via mac OS"?
    Parallels uses the devices connect on MAC via bluetooth, right?
  3. EricY6

    EricY6 Junior Member

    I'm on the latest version of Parallels v18. Re-installed Win11 thru their one-click process with Stable (or Production) version of Win11 after MS announced Parallel as official Win11 emulator on Mac. Not the Win11 thru Preview or Dev channel. There is no more MX3 mouse issue!
  4. JustinM10

    JustinM10 Junior Member

    Could you share a link or brief description on how you re-installed win11?
  5. Aydaskhan Asochakov

    Aydaskhan Asochakov Staff Member

    Greetings JustinM10,
    Thank you for your message.
    Simply follow the steps outlined in the article:
    After that, check the mouse performance.
    If the issue does persist, collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply message. ( )
    Looking forward to hearing from you soon.

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