Move parallels 11 license

[Jiun-MinH]

I am trying to move my parallels 11 license to a new mac.
I've tried deactivating parallels on my old mac by signing out. (http://kb.parallels.com/ca/123461)
However, when I try to reactivate the license on the new mac it throws an error that the "License is already in use"

Any help would be appreciated.
Thanks!

 

[Arun@Parallels]

Hi @Jiun-MinH , we have made the necessary changes. Please try to activate now and let us know if that works.

 

[Jiun-MinH]

Hi @Jiun-MinH , we have made the necessary changes. Please try to activate now and let us know if that works.

Thanks Arun for the quick response. It is working now

 

[Shathish@Parallels]

Hello @Jiun-MinH You're Welcome! We are always here to help you.