Move Parallels Desktop 10 on new Mac

J

Julia3

Bit poster
Hello,
I have a new Mac and would like to move the license from my old mac. Unfortunately I could not deactivate the license on my old mac. Could you please remove my existing Mac license key so that I can active Parallels Desktop 10 on my new mac?. When I try to activate on my new mac it says:
"You have reached the maximum number of activations available for your activation key. Please upgrade to a new product license".

Thank you!
 
Julia3 said:
Hello,
I have a new Mac and would like to move the license from my old mac. Unfortunately I could not deactivate the license on my old mac. Could you please remove my existing Mac license key so that I can active Parallels Desktop 10 on my new mac?. When I try to activate on my new mac it says:
"You have reached the maximum number of activations available for your activation key. Please upgrade to a new product license".
Thank you!
Click to expand...
Hello,
We've reset your Parallels Desktop 10 license key, please restart your Mac and Parallels Desktop and check the issue.
Let us know how does it work.
 
Hello.

I have the same problem, but with my Parallels Desktop 13 Version. On my iMac I have deactivate the licence, but on my new Mac the error comes.
Bildschirmfoto 2020-06-13 um 13.54.29.png
Can you help me?
 
ThomasS32 said:
Hello, can you deactivate my license for Parallels Desktop 10 so I can move it to my new computer?
Thank you!
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
Ajith@Parallels said:
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
Click to expand...
Thanks for your help! I'm on Catalina and Parallels Desktop 10 seems to be working - although it's veeeerrrrry slow. Is that because of an incompatibility with Catalina, or is there a way to remedy this?
 
ThomasS32 said:
Thanks for your help! I'm on Catalina and Parallels Desktop 10 seems to be working - although it's veeeerrrrry slow. Is that because of an incompatibility with Catalina, or is there a way to remedy this?
Click to expand...
Yes, it is due to the incompatibility. You have to upgrade Parallels Desktop to the latest version.
 
Hello,

Hello, I can use my old mac for deactivating my license. Can you deactivate it for me so I can move it to my new computer?
Thank you!
 
Hello Parallels Team,
I have the same issue. My MacBook died and I cannot boot it to deactivate my license. Can you deactivate my license please?
Thank you!
 
DanB11 said:
Hello Parallels Team,
I have the same issue. My MacBook died and I cannot boot it to deactivate my license. Can you deactivate my license please?
Thank you!
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
Hello Parallels Team,
I am moving my parallels license to a new mac but I cannot find the complete key for my license. I have ran this command on my old mac:
prlsrvctl info --license

I'm only able to view partial key info and have verified the key doesn't expire until Sept 2021. I was given the key by my employer but it was not associated with my parallels account. Please help export my key info so that I can register on my new mac.

Thank you,
Ray
 
RaymundoH said:
Hello Parallels Team,
I am moving my parallels license to a new mac but I cannot find the complete key for my license. I have ran this command on my old mac:
prlsrvctl info --license

I'm only able to view partial key info and have verified the key doesn't expire until Sept 2021. I was given the key by my employer but it was not associated with my parallels account. Please help export my key info so that I can register on my new mac.

Thank you,
Ray
Click to expand...
Hello, Could you provide us with your license please?
 
Hi Parallel team.
I met the same problem. Can you deactivate my license for Parallels Desktop 10 so I can move it to my new computer?
Thank you!
 
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