Moving to a New mac and license key not willing to transfer

Discussion in 'Installation and Configuration of Parallels Desktop' started by TomerL1, Nov 6, 2022.

  1. TomerL1

    TomerL1 Bit poster

    I got a new mac 2022 from work and bought parallels on it, I want to move the account I bought to my personal account MacBook pro 2017 , I followed the steps, Logged in, Inserted the activation key which was accepted and click "deactivate on other device and activate on this device" but I got this error

    Unable to perform the operation.
    This license key is associated with another Parallels account. Please sign in using this account and try again.

    Last edited by a moderator: Nov 7, 2022
  2. Bhargava

    Bhargava Bit poster

    Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key over there so that we can check this further. Thanks.

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