MultiTrace on Apple silicon - "set-up Wizard ended up prematurely"

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by SeanS20, Nov 24, 2023.

  1. SeanS20

    SeanS20

    Messages:
    1
    Just set up windows 11 virtual machine on apple M3 silicon. I tried to install a windows-only app and after trying several times I continue to get "set-up Wizard ended up prematurely" error. This is a consistent problem after multiple attempts and trouble shooting. Has anyone else experienced this problem for an app with M3 silicon and parallels? My app should be able to be downloaded on windows 11 so there is compatibility issue there. I have also downloaded this app on an old apple intel machine with parallels and never encountered this issue. I am assuming this issue is because of communication between the M3 chip and parallels. Any support would be useful!
     

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  2. alev

    alev Parallels Team

    Messages:
    462
    Seems like an issue with MultiTrace not supporting Windows on Arm. If you can contact PalmSens as a customer and ask them to take a look at their Arm support that would be great. This will unlock their app usage on both Qualcomm-powered Windows PCs and Apple Silicon-powered Parallels Windows virtual machines.
     

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