My account was deleted but my card was still charged

M

MattP18

I messed up.

We've appreciated Parallels while my son had a mac for college but now that he is done and is using a windows machine he no longer needed the account.

I thought I had to delete my account to cancel the subscription but I see a charge this month.

Can someone get me help? (Preferably not in this forum.)

Thanks!
 
I have similar problem, I cancelled and delted account prior to account renewal date over a month before. However I was just billed for a renewal and couldn't log in because account had already been deleted, so now I'm wasting an hour resigning up and posting here. I would like a refund and confirmation that account is cancelled.
 
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