my alarms are cleared

Discussion in 'Parallels Toolbox for Mac' started by N__1, Mar 31, 2024.

  1. N__1

    N__1 Bit poster

    I have created alarms for every day of the week and after a few days I see that all the alarms disappear.
    It's already happened to me twice.
  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member


    Please collect the following the next time you observe your alarms disappear.

    1. Collect a technical report (click the Parallels Toolbox icon > Settings (Gear) icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
    2. Open Terminal on your Mac (Applications > Utilities > Terminal) and execute the following commands one after another:
    cd ~/Desktop && zip -r ~/Library/Logs/prl.toolbox/
    3. Upload the file to

    Kindly let us know as soon as this is done.

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