My mac seems to have completely lost internet access

[Chris Hand]

My MacBook Pro has completely lost the ability to connect to the internet - built in ethernet doesn't even show a connection and the Parallels virtual network extensions seem to have taken over completely..I am a mac technician but I can't so far work out what to do -Any help appreciated!

 

[Hugh Watkins]

yes first close parallels and get the mac connected

what are you connecting to?

I use wired ethernet via a router
and got in all sorts of messes by making my own settings

my network settings

Ethernet Port
Network status

Built in ethernet (DHCP here TCP/IP)

configure automatically

Parallels NAT
configure automatically

my mac works as a virtual router in this set up

I just deleted all my old settings and used the plug and play approach after rebooting the mac


I also deleted all my hand entered locations

Hugh W