My Windows XP virtual machine says "Suspended" and...

[Carlos Bermudez]

when I click "Start" the virtual machine says something about resuming and then I get the message:

640 KB Base Memory
524288 KB Extended Memory
Boot from hard drive...
A disk read error has occurred
Press Ctrl+Alt+Del to restart

When I hit Ctrl+Alt+Del the above message reappears.

Suggestions?

 

[Peter Canasius J L]

Hello Carlos,

Please follow the below mentioned steps. This could resolve the issue.

1. Open Finder, navigate to Mac HD/ Users/ Username/ Parallels / Documents/ right click on Virtual machine => Click on Show package contents.
2. Delete all the files that has .sav and .mem extension.
3. Try starting Virtual machine.

Please email us the status of the issue.