Need a key from the previous version

[Chaster]

To whom it may concern,

After I purchased the license, I still need a key from the previous version. Can you guys can help me solve this issue?
Or can I get a refund?

Thank you.

Chaster

 

[Maria@Parallels]

To whom it may concern,
After I purchased the license, I still need a key from the previous version. Can you guys can help me solve this issue?
Or can I get a refund?
Thank you.
Chaster

Did you purchase Parallels Desktop before? If yes, please let us know email address that you used.
If no, please provide us with the purchase order number for the refund.