Need a key from the previous version

Discussion in 'Installation and Configuration' started by Chaster, Nov 27, 2019.

  1. Chaster

    Chaster Bit Poster

    To whom it may concern,

    After I purchased the license, I still need a key from the previous version. Can you guys can help me solve this issue?
    Or can I get a refund?

    Thank you.

  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Did you purchase Parallels Desktop before? If yes, please let us know email address that you used.
    If no, please provide us with the purchase order number for the refund.

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