Network Slows Down

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Michael Pitt, Mar 17, 2023.

  1. Michael Pitt

    Michael Pitt Member

    Messages:
    64
    Hi

    I have an issue that happens periodically where the speed of the network (copying files to other machines on my network, accessing databases etc.) slows to a crawl in my Win 11 VM on an M1 Max Mac. A reboot of the VM always rectifies the issues.

    I should also add this happens with different local networks so does seem to be a VM/Parallels issue.

    Just wondering if anyone else has seen this and whether anyone has any thoughts or workarounds.

    Thanks,
    Mike.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    464
    Hello!
    Thank you for contacting Parallels Support Team

    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this message.

    Have a nice week.

    Thank you!
     
  3. Michael Pitt

    Michael Pitt Member

    Messages:
    64
    Thanks - report ID is 421877472.
     
  4. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    573
    Hello,
    To solve this issue with your network, kindly follow steps from this article: https://kb.parallels.com/en/129589.

    If in case the issue persists, kindly collect and additional technical report and provide us with the 9-Digits ID.
    Thank you.
     
  5. Michael Pitt

    Michael Pitt Member

    Messages:
    64
    Excellent, thank you. I've done that and will report back if I get the issue again.
     
    Pramesh Boodadoo likes this.

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