New I.T. needing assistance with existing Parallels account

Hi my name is Brian and I am a new hire at my company. We have a subscription for a year but the person whose name under that subscription has left the company. How can I contact support to get assistance with this? I have the invoice and reference number for the order if that is enough to proof.

 

Do you have access to that Parallels Account or do you want us to transfer the license to your account?

 

Yes, it is this account

 

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